Terms and Conditions of the Ophthalmology Platform

Acceptance of Terms

Site Use: By using this site, you agree to adhere to these terms and conditions. If you do not agree to these terms, please refrain from using the site. Changes to Terms: The site reserves the right to modify the terms and conditions at any time. Users will be notified of changes via email, a site notification, or through WhatsApp chat.

Responsibilities

Patient Responsibilities: Providing Accurate Information: Patients agree to provide accurate and up-to-date personal and medical information. Following Medical Instructions: Patients agree to follow medical instructions and scheduled appointments. Reporting Changes: Patients must notify the platform and support service via WhatsApp chat of any changes in their health status or contact information.

Platform Responsibilities

Providing High-Quality Healthcare: The Ophthalmology Platform is committed to providing excellent healthcare that meets medical standards. Protecting Personal Information: The platform is committed to protecting patients' personal and medical information in accordance with the privacy policy. Transparency and Disclosure: The platform is committed to disclosing any changes in the services provided or in the privacy policy and terms.

Site Use

Usage Restrictions: The platform may not be used for illegal or unethical purposes or to publish harmful or offensive content. Intellectual Property Rights: All intellectual property rights related to the content published on the platform, including texts, images, and graphics, are owned by the platform. Reproduction or distribution of any part of the platform without prior permission from the Ophthalmology Platform management is prohibited.

Booking and Appointments

Scheduling Appointments: Patients can schedule appointments via email or through WhatsApp chat. Patients must confirm appointments and provide prior notice in case of cancellation or changes. Consultation Fees: Consultation and medical procedure fees are determined in advance. Additional fees may apply in the case of late cancellation or no-show.

Legal Liability

Limitation of Liability: The Ophthalmology Platform is not responsible for any direct or indirect damages arising from the use of the platform or the services provided, including damages resulting from unintentional medical errors. Compensation: Users agree to indemnify the platform and its employees or partners for any claims or losses arising from their violation of these terms and conditions.

Communication and Complaints

Communication: Patients can contact the platform management via email or phone and through WhatsApp messaging for inquiries or assistance at any time. Complaints: Patients should submit complaints regarding the services provided via email or the dedicated complaint form. The site is committed to responding to and addressing complaints promptly and efficiently.The purpose of setting these terms and conditions is to ensure the provision of high-quality therapeutic services and the protection of both patient rights and the management of the Ophthalmology Platform.